Wildwind Policy
Liability Release Forms:
All persons that will be in direct contact with a horse on the property must fill out a liability release form. If under 18 years old this must be filled out by a parent or legal guardian. There are absolutely no exceptions to this rule.
Cancellation Policy:
Our Lesson Cancellation Policy is 4 hours. Please call at least 4 hours before a lesson to cancel. If you do not call to cancel you will be expected to pay for the lesson. Punch card students, if you don't cancel there will be no make-up lesson. Continual absences, rescheduling, no shows, or no cancellation calls will result in the loss of your lesson spot.
Weather Policy:
Lessons are canceled when the temperatures is greater than 95 degrees or below 10 degrees. Cancellation for any other weather issues will be made on an individual basis. Any lessons Wildwind cancels will be rescheduled.
Lesson Policy:
Riders should arrive on time and with proper attire. All riders must wear long pants (no capris, or shorts) closed toed shoes, and an SEI Approved riding helmet. Helmets are available for your use. Family and friends must also wear closed toed shoes for safety.
Students are expected to attend their scheduled lessons regularly. Multiple absences may result in the loss of your place in class. We do our best to keep classes running on time. All classes will run their full length. Late classes may affect the class schedule for the day.
- All lessons are purchased in advance before you ride.
- All lessons are to be scheduled in advance.
- Payment must be made directly to your instructor.
- Punch cards may be purchased in the office.
- Parents, do not drop students off without either their punch card or payment.
- Lessons must be canceled 4 hours in advance or no make-up lesson will be issued.
- Make-up lessons are available for students following cancellation policies.
- All make-up lessons must be done before your package expiration date.
- All packages may be extended for vacations when scheduled at beginning of package, maximum of 2 weeks per session.
In Case of Emergency:
Should a student fall, please remain quiet and seated. Screaming or running out into the ring may cause other horses to get upset. The instructor will direct the class along with other barn help and if needed will call you into the ring, at which time you should walk quietly out to the student. As long as the student is not injured, it is our policy to get them right back on the horse.
Beginner Lessons:
Tiny Tot(SM) and Walk Trot Students should arrive at least 10 minutes before class time. Instructors with beginners cannot leave their students once there are horses in the ring, so please be on time. If you are more than 10 minutes late you will not be able to ride and you will be expected to pay for class.
Walk Trot Canter Students
Please arrive between 15 and 30 minutes before class to groom and saddle your horse.
Jump Students:
Please arrive early enough to tack your horse, warm up and be ready to ride by the beginning of your lesson time.
General Policies:
- Helmets must be worn while riding and by children any time they handle a horse
- No Smoking on Wildwind Property
- Opened toed shoes are not permitted on the farm
- Please do not park in front of gates
- Please pick up after you and your children. (trash, clothes, horse tack, etc.)
- Children must be supervised by parents at all times
- Children not in lessons are not allowed in barn
- School horses are to be mounted from the mounting block
- Children are not permitted in the office without a staff person
- All guests must sign a liability form
- No alcoholic beverages on the premises
- Staff only allowed in the pasture
- Make sure you close your horse's door and latch it tight
- Put all tack and other items away when you're finished using them
- Pick up any manure your horse makes in the aisle
- Practice proper ring etiquette when riding
- Horses may have treats but no hand feeding
- Do not climb fences or let children climb fences
- No dogs or other animals on property. We have plenty thanks! (Don’t leave them in the car. They're more comfortable at home.)
Refund Policy
- See individual camp refund policies.
- Refunds are not given for riding lessons.
- Boarding refunds are issued only if management asks customer to leave and the refund would then be prorated by the month.
- All horses are sold as is and no refunds are given.
Notice to Participants
Wildwind programs are offered to all persons without regard to race, color, sex, national origin, creed, or ability. In compliance with the Americans with Disabilities Act of 1990, we will make reasonable efforts to accommodate participants with disabilities for our programs. To register someone who will need asssistance call 248-486-7433 at least 4 weeks prior to the program. All athletic and recreational activities involve some risk of accident or injury. Wildwind does not provide insurance for a therapeutic riding student, nor do we have a certified therapeutic riding instructor on our camp staff. We will make reasonable accommodations for everyone to participate. We do however reserve the right to not allow anyone to ride should they be dangerous to themselves or another student. Any student signing up without letting us know they are in need of special accommodations will not be given a refund if we cannot handle the special needs.